Conservatory Guarantee

A good conservatory will give you pleasure for years to come – and you want that enjoyment to last. That’s why it’s good to know that when you have a Grassmoor conservatory installed, it is automatically covered by an insurance-backed guarantee. Not only does this give our customers perfect peace of mind, but it truly sets us apart from our competitors as it is unique among all national brands.

The majority of installers will offer some sort of guarantee. But if that installer then ceases trading, the customer may be left with no cover at all. With a Grassmoor conservatory, in the unlikely circumstances that a manufacturing or installation fault becomes apparent and your installer has ceased to trade, your Grassmoor insurance-backed guarantee will come into play. This ensures that remedial work is carried out quickly and effectively, and gives continued protection for up to 10 years after installation.

Insurance-backed guarantee

At Grassmoor, we ensure that all our authorised installers are financially sound and install conservatories to a high standard in line with all current legislation. However it is a fact that, for a variety of reasons, thousands of installers cease to trade every year. That’s why the Grassmoor insurance-backed guarantee provides complete peace of mind for all our customers.

The Grassmoor insurance-backed guarantee is underwritten by a UK-based insurance company. The policy is therefore subject to the regulation of the Financial Services Authority, offering additional protection should it be required.

But we hope that you’ll never need to use your guarantee. That’s why we make sure that all our authorised installers are independently checked –through on-site inspections, through their trading record and through their financial status.

Every installer signs up to the Grassmoor Code of Practice, which guarantees good health and safety practices and high standards of customer care. On top of this, all installers agree to ongoing independent inspections of the quality of their installations.

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Grassmoor Glass  /  Unit 1-3 /  Circular Road  /  Storforth Lane Industrial Estate  /  Hasland  /  Chesterfield  /  Derbyshire  /   S41 OQD

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Open 9am - 5pm Monday to Friday

9am to 12pm on Saturday

Telephone: 01246 233100